What Should You Ask Before Hiring a Professional Carpet Cleaner?

Questions to Ask Your Carpet Cleaner


Most of us know that you should get your carpet professionally cleaned periodically. What questions should you ask before hiring a company near you to clean your carpet?

  1. How long have you been doing professional carpet cleaning?

This question is important because being able to clean carpets is not enough. With experience comes the ability to recognize solutions and dangers. Certain flooring may require special treatment or a less common method of cleaning. There are multiple ways to clean carpets and get rid of stains. While some of this can be “book learned”, quite a bit of it comes through the experience of using and trying several methods through the course of business.

  1. What do your services include?

Many shoppers look at the quoted price and compare them as if they are equal. This usually isn’t the case. Some carpet cleaning companies will charge incidentals like travel, stain removal, extra room charges, etc. The best professional carpet cleaning companies will actually come do a free estimate and give you a final price that won’t be changed once you’ve hired them.

  1. Will you be able to remove the stain?

Families will most often call to have the carpets professional cleaned in two scenarios:

  • it’s time for their regular cleaning
  • they need a stain removed

Stain removal can be very tricky and is most effective if the call is made right away. Find out what techniques the cleaner uses to clean stains (pre-spray is usually recommended) and also ask them about the likelihood of the stain coming completely off. Do not be misled into paying hundreds of dollars for service that doesn’t solve the stain issue.

  1. What is your response time?

It’s important to know a company’s response time, because how quickly they can address a recent stain us very important. Plus you’ll want to know how long you’ll have to wait for your appointment. If they give you a four hour window, this can impact your daily schedule. Make sure you know how attentive the carpet cleaning company is to your needs.

Diablo Carpet and Floor Restoration has been keeping home flooring professionally cleaned and in great condition for over twenty years. Please contact us today if you have any questions about carpets or need to have it professionally cleaned.

How To Make A Better First Impression With Office and Reception Cleaning

The lobby or reception area of your business is where your clients and visitors get their first impression of your business. Studies have shown that within 12 seconds of observation, people establish a conclusion about another person or a place. An unclean reception with musty upholstery and stained carpets is unwelcoming and unpleasant, and presents a negative first impression of your business. Maintaining a spotless, hygienic and flawless environment in your reception and office area helps to create a better first impression for your clients and a healthier environment for your employees. Here we look at how to create a better first impression with a cleaner office environment and more beautiful lobby and reception area.

A Spotless Entrance

The entrance and reception area of your business is where your clients and visitors are most likely to receive their first impression of your business. However, the entrance is also the highest traffic area and most prone to wear, staining and soiling. Regular commercial carpet cleaning and stain removal for this busy area is essential to keep it clean and spotless.

Your entrance area should be inviting as well as clean, with clear signage indicating the reception area and welcome desk. A clean and tidy environment assists traffic flow and creates a welcoming reception and efficient workplace

Clean And Comfortable Reception

Before your clients and visitors go on to their appointment in your offices, they will be spending most of their time in the reception area. Because this area receives so many visitors, it’s essential that your reception area is clean, tidy and hygienic. Thorough carpet cleaning and upholstery cleaning can help to remove dirt, grease and stains from the surfaces and soft furnishings in your reception, so your office always looks great and your guests are comfortable. Professional commercial cleaning helps to extract deeply ingrained grease and dirt from reception carpet and furnishings, creating the fresh and renewed atmosphere that’s ideal for a welcoming reception area.

An Inviting Layout

While you may only have limited control of the structural design of your reception area, implementing stunning interior design and creating the most appealing layout helps to make your business reception more inviting and attractive. Recruit the assistance of an interior designer to bring your space to life or get inspiration from other welcoming and comfortable corporate reception designs.

Up To Date Amenities

In order to ensure your reception area is most comfortable for your visitors, ensure the amenities and facilities available to them are sufficient. Clean bathrooms are a must, along with adequate comfortable seating. Beverages on hand provides extra comfort and a welcome for your guests. If you don’t have time to maintain a spotless reception area, a commercial cleaning service can provide professional carpet and upholstery cleaning, as well as tile and grout cleaning for a flawless guest bathroom. Providing the amenities and resources to keep your visitors comfortable is an essential component of the ideal reception area.

Commercial carpet cleaning and professional upholstery maintenance can make your reception area look and feel more appealing and welcoming for employees, clients and visitors. Create the perfect first impression and make your visitors comfortable with a clean, attractive and well-designed lobby area and office space.