What Should You Ask Before Hiring a Professional Carpet Cleaner?

Questions to Ask Your Carpet Cleaner


Most of us know that you should get your carpet professionally cleaned periodically. What questions should you ask before hiring a company near you to clean your carpet?

  1. How long have you been doing professional carpet cleaning?

This question is important because being able to clean carpets is not enough. With experience comes the ability to recognize solutions and dangers. Certain flooring may require special treatment or a less common method of cleaning. There are multiple ways to clean carpets and get rid of stains. While some of this can be “book learned”, quite a bit of it comes through the experience of using and trying several methods through the course of business.

  1. What do your services include?

Many shoppers look at the quoted price and compare them as if they are equal. This usually isn’t the case. Some carpet cleaning companies will charge incidentals like travel, stain removal, extra room charges, etc. The best professional carpet cleaning companies will actually come do a free estimate and give you a final price that won’t be changed once you’ve hired them.

  1. Will you be able to remove the stain?

Families will most often call to have the carpets professional cleaned in two scenarios:

  • it’s time for their regular cleaning
  • they need a stain removed

Stain removal can be very tricky and is most effective if the call is made right away. Find out what techniques the cleaner uses to clean stains (pre-spray is usually recommended) and also ask them about the likelihood of the stain coming completely off. Do not be misled into paying hundreds of dollars for service that doesn’t solve the stain issue.

  1. What is your response time?

It’s important to know a company’s response time, because how quickly they can address a recent stain us very important. Plus you’ll want to know how long you’ll have to wait for your appointment. If they give you a four hour window, this can impact your daily schedule. Make sure you know how attentive the carpet cleaning company is to your needs.

Diablo Carpet and Floor Restoration has been keeping home flooring professionally cleaned and in great condition for over twenty years. Please contact us today if you have any questions about carpets or need to have it professionally cleaned.

Why Odor Removal is so Important: Studies Show How Scent Influences Us

cat smelling flowers, odor removal

Smell is one of the senses that is most closely connected to our emotional state. Have you ever smelled a scent or an odor that reminded you of something and contacting it again takes you right back to where you first noticed it? Scent can have a powerful effect on our feelings and behaviors. Recent research has found that 75% of the emotions that we have on a daily basis are affected by smell. Scent is powerfully connected to our memory and emotions. So, what are the scents and odors in your home saying to you? Here we look at how powerful scent can be and why it’s important to effectively remove odors from your home.

The Benefits Of Positive Scent

Positive smells have been shown to improve people’s emotions, encourage people to stay in an area longer and even to boost revenues in commercial spaces.

  • Positive mood – Studies have shown that pleasant smells improve the mood of those exposed to them more effectively than placebos (unscented sprays). Positive smells can give a higher attractiveness rating to people and environments, while bad odors can detract from our perception of the environment. Creating a pleasant odor in your home can make your home seem more attractive, stylish, and appealing.
  • Attraction and retention – Pleasant smells cannot only draw people into your space, they can help people stay longer as well. In a study by SMI and C. Russell Brumfield, researchers found that floral and citrus scents can influence people to linger as much is 25 to 40% longer in stores[1]. Creating positive odors in your home could help people feel more welcome and make your home a more inviting environment.
  • Increase value and revenue – Creating positive smells is not just important for homes, it’s crucial for businesses as well. In a 1995 study conducted by Dr. Alan Hirsch, it was found that pleasant ambient scent in one area of a casino was related to 45% more revenue when compared to a non-scented area. Because positive smells draw people in and encourage them to stay, creating an inviting odor can improve business appeal and revenue.

How Bad Odors Detract From Your Space

Bad odors can quickly accumulate in your home and settle in carpet and soft furnishings to linger in your home. Some of the most common sources of bad odors include –

  • Dirty or wet pets
  • Pet hair
  • Pet urine or droppings
  • Cooking smells
  • Cleaning or maintenance chemicals
  • Mold, mildew or must
  • Smoke

Removing these odors can be tricky, especially once they’ve settled fully into carpets, area rugs and soft furnishings. Deep professional carpet cleaning, area rug cleaning, and upholstery cleaning can reach deep into soft furnishing fibers and completely remove odor particles. When it comes to preventing and removing odors due to pet accidents and stains, it’s important to act fast to prevent the spill reaching the deep layers of padding and settling there. When spills reach this deep level, odors can be harder to remove so it’s important to catch these spills early to remove odors more effectively. Emergency carpet cleaning and stain removal can help to address spills and stains quickly to prevent lasting issues.

Creating an inviting and appealing home or work environment starts with removing unpleasant odors and cultivating more pleasant scents. Talk to us today about expert odor removal to help make your space more pleasant and welcoming.

[1] http://www.exhibitoronline.com/topics/article.asp?ID=688