What Should You Ask Before Hiring a Professional Carpet Cleaner?

Questions to Ask Your Carpet Cleaner


Most of us know that you should get your carpet professionally cleaned periodically. What questions should you ask before hiring a company near you to clean your carpet?

  1. How long have you been doing professional carpet cleaning?

This question is important because being able to clean carpets is not enough. With experience comes the ability to recognize solutions and dangers. Certain flooring may require special treatment or a less common method of cleaning. There are multiple ways to clean carpets and get rid of stains. While some of this can be “book learned”, quite a bit of it comes through the experience of using and trying several methods through the course of business.

  1. What do your services include?

Many shoppers look at the quoted price and compare them as if they are equal. This usually isn’t the case. Some carpet cleaning companies will charge incidentals like travel, stain removal, extra room charges, etc. The best professional carpet cleaning companies will actually come do a free estimate and give you a final price that won’t be changed once you’ve hired them.

  1. Will you be able to remove the stain?

Families will most often call to have the carpets professional cleaned in two scenarios:

  • it’s time for their regular cleaning
  • they need a stain removed

Stain removal can be very tricky and is most effective if the call is made right away. Find out what techniques the cleaner uses to clean stains (pre-spray is usually recommended) and also ask them about the likelihood of the stain coming completely off. Do not be misled into paying hundreds of dollars for service that doesn’t solve the stain issue.

  1. What is your response time?

It’s important to know a company’s response time, because how quickly they can address a recent stain us very important. Plus you’ll want to know how long you’ll have to wait for your appointment. If they give you a four hour window, this can impact your daily schedule. Make sure you know how attentive the carpet cleaning company is to your needs.

Diablo Carpet and Floor Restoration has been keeping home flooring professionally cleaned and in great condition for over twenty years. Please contact us today if you have any questions about carpets or need to have it professionally cleaned.

4 Common Office Carpet Stains And How To Remove Them

We spend a large portion of our weekdays inside our office or business premises. Because of the use we get from our office spaces, they can quickly become stained and dirty. However, a clean, tidy and hygienic office space is better for business and the health of your clients and employees. Regular commercial cleaning offers the ideal solution to keep your office or business space clean and hygienic. However, you may also need additional spot treatment for some of the more stubborn stains on your office carpet. Here we look at 4 of the most common office carpet stains and how you can remove them to maintain flawless office carpet.


Many people enjoy a cup of coffee to get the work day started, and a few more throughout the day for good measure. But sooner or later, spilled coffee ends up as a stain on the office carpet. Often these stains are not found until after they have dried and set. In this case, you will need the professional help of commercial cleaners to remove the coffee staina.

But if you have just spilt your coffee on the office carpet there are a few steps you can take to minimize staining. Blot the carpet with a clean white cloth to remove the coffee. You can then lightly blot the stain away with a diluted white vinegar solution. If in doubt, call your local commercial carpet cleaners for expert stain removal.

Food Grease

Lunch breaks at work can mean greasy food stains on the office carpet. These can be tricky to remove on your own, but there are a few steps you can take to minimize damage. Remove any excess food particles, and blot the stain with a solution of a 1/4 tsp of clear dish soap in 1 cup of warm water. This should loosen the grease and help to lift the stain.

Be careful to blot the stain, not to rub as this can spread the stain or damage carpet fibers. Call your local commercial carpet cleaner for professional oil stain removal service if your food grease stains won’t budge.


Ink stains are all too common in the office, with leaky pens, toner cartridges and stamp pads a feature of most business spaces. Ink stains can be particularly difficult to remove, and there’s no good DIY solution. Your best bet with ink stains is to call a professional commercial carpet cleaner straight away. You can carefully blot away excess ink of the stain is fresh, then await professional stain removal for exceptional results.


Even something as seemingly harmless as spilled water can leave a stain on office carpet. These watermarks are almost impossible to get rid of without a complete commercial carpet clean. Call your local commercial carpet cleaning company to conduct thorough steam cleaning and rid your office carpet of water stains.

With this guide to tackling the 4 most common office carpet stains, and the professional assistance of your local commercial carpet cleaning company, you can ensure your office stays clean, comfortable and hygienic.