Urine can permanently stain flooring. There are many products that minimize staining, but there are also complexities you should be aware of. Urine is waste from our body and carries with it salts, medications, and the foods we eat.

Like any stain, the first steps you take in responding will largely determine the likelihood of whether the stain becomes permanent or can be removed. The wrong approach can permanently set the staining properties.

We recommend your first steps are to blot (not scrub) the moisture with paper towels or a white cloth. If the spill is a sold, scrape the substance with a spatula or spoon. Continue to discard damp towels for dry ones. Step on the towel to absorb any solution that might have penetrated deep into the flooring. Do not pour cleaning products or absorbent powders until you refer to our Spot and Stain Removal Solutions and plan your next steps.

Diablo Carpet & Floor Restoration does not use “chemicals solutions” that saturate pet stains, driving them deeper into the flooring and subfloor. Well-intentioned homeowners often select products that only mask odors and expand the urine damage. The key to the successful removal of stains is extraction, followed by sanitizing the damaged area.

If too many products and too much advice have led to confusion, let us help with the embarrassment of urine, stains, and odors.

Urine can permanently stain an area rug. There are many products that minimize staining, but there are also complexities you should be aware of. Urine is waste from our body and carries with it salts, medications, and the foods we eat.

Like any stain, the first steps you take in responding will largely determine the likelihood of whether the stain becomes permanent or can be removed. The wrong approach can permanently set the staining properties.

We recommend your first steps are to blot (not scrub) the moisture with paper towels or a white cloth. If the spill is a sold, scrape the substance with a spatula or spoon. Continue to discard damp towels for dry ones. Step on the towel to absorb any solution that might have penetrated deep into the flooring. Do not pour cleaning products or absorbent powders until you refer to our Spot and Stain Removal Solutions and plan your next steps.

Diablo Carpet & Floor Restoration does not use “chemicals solutions” that saturate pet urine, driving it deeper into the flooring and subfloor. Well-intentioned homeowners often select products that only mask odors and expand the urine damage. The key to the successful removal of urine is extraction, followed by sanitizing the damaged area.

If too many products and too much advice have led to confusion, let us help with the embarrassment of urine, stains, and odors.

WARNING! You have time to clean up the carpet spill.

Many fresh spills and stains are removable. The first steps you take will determine whether the spill results in a permanent stain. The wrong approach can permanently set the stain and create a costly repair.

Promptly, do the following:

• Take paper towels, a roll of toilet paper, or a white cotton towel and thoroughly blot the spill. Change to dry towel until you have absorbed the moisture. You may want to step on the towel to increase the absorption. Do not scrub. Do not pour cleaning products or absorbent powders until you refer to our Spot and Stain Removal Solutions
• You now have time to refer to our Spot and Stain Removal Solutions and plan your next steps.

For additional assistance and information about stain removal, please refer to our education center: Carpet and Floor 101 or follow our 3 Step Plan and let a professional remove the stains.

Stop!! Are you creating a chemical dump site in your home?

Urine is a health risk that can permanently stain and create noxious odors. Carpet is not made to have chemical solutions saturate pet urine, so you’ll drive it deeper into the pad and sub-floor. The key to successful urine removal is extraction, followed by sanitizing the damaged area. If too many products and advice have you confused, Let Us Help You.

Promptly, do the following:

• Take paper towels, or a white cotton towel and thoroughly blot the spill. Change to dry towels until you have absorbed the moisture. Step on the towel to increase its absorption. Do not scrub. Do not pour cleaning products or absorbent powders, until you refer to our Spot and Stain Removal Solutions.
• You now have time to refer to our Spot and Stain Removal Solutions and plan your next steps. A key to successful urine removal is extraction and sanitizing, not pouring chemicals into your carpet.

For additional assistance and information about stain removal, please refer to our education center: Carpet and Floor 101 or follow our service plan.

Our Service Plan is designed to:

• Remove confusion by arranging an in-home inspection to locate the source and extent of urine or odor damage. Locating the source and extent of damage is crucial to removing the problem. We have special equipment and experience to find the source.
• Provide a written plan, pricing, and service guarantees to remove the urine and odor.
• Schedule timely service that minimizes disruption to your busy day.

Pet accidents are usually a surprise. Don’t make the accident worse and more costly. If too many products and advice have you confused, let our team of professionals help.

The first steps you take in responding to a spill or stain on your area rug will largely determine the likelihood of whether the stain becomes permanent or can be removed. The wrong approach can permanently set the staining properties.

We recommend your first steps are to blot (not scrub) moisture with paper towels or a white cloth. If the spill is a sold, scrape the substance with a spatula or spoon. Continue to discard damp towels for dry ones. Step on the towel to absorb any solution that might have penetrated deep into the area rug fibers.

Because not all stains are the same, knowing what is in the staining solution, as well as the type of area rug fiber, helps with selecting the best method for removing or reducing the stain. Refer to our Spot and Stain Removal Solutions.

Some stains are permanent and the only method of removal is to strip the color and redye the area, or a patch/plug. DCFR has years of experience with stain removal and can guide you in the most effective treatment.

Many stains are removable while they’re fresh or haven’t been “worked on.” The key is to know the source of the stain (wine, beverage, coffee, ink, hair dye, Christmas tree/plant water damage, etc.), and the area rug material.

Spots and Stains that reappear? Remember that “ring around the collar” commercial where they failed to “rinse” all the chemicals, so the clothes quickly re-soiled? The same is true of area rugs. Spotters are wonderful if you take the time to rinse/extract and neutralize them. A little vinegar and water can help you neutralize spotting solutions. More helpful is an extractor, such as a wet-dry shop vacuum.

Diablo Carpet & Floor Restoration has the experience and knowledge to help you select the best approach for stain removal. Let us help you before additional damage is caused by selecting the wrong method.

WARNING! You have time to clean up the spill.

Many fresh spills and stains are removable. The first steps you take will determine whether the spill results in a permanent stain. The wrong approach can permanently set the stain and create a costly repair.

Promptly, do the following:

• Take paper towels, roll of toilet paper, or white cotton towel and blot the spill. Thoroughly blotting the spill. Change to dry towel until you have absorbed the moisture. Do not scrub. Do not pour cleaning products or absorbent powders until you refer to our Spot and Stain Removal Solutions.
• Upholstery Cushion: If there is an access zipper, open and place a towel between the fabric and the cushion. Push down on the exterior towel to increase the absorption.
• You now have time. Refer to our Spot and Stain Removal Solutions and plan your next steps.

For additional assistant and information about stain removal, please refer to our education center: Carpet and Floor 101 or follow our 3 Step Plan and let a professional remove the stains.

Stop!! Are you creating a chemical dump site in your home?

Urine is a health hazard that can permanently stain and create noxious odors. Upholstery is not made to have chemical solutions saturate pet urine, and it only drives stains deeper into the cushion or backing. If the urine is fresh and still wet:

Promptly, do the following:

• Take paper towels, or a white cotton towel and thoroughly blot the spill. Use dry towels until you have absorbed the moisture. Do not scrub. Do not pour cleaning products or absorbent powders on the area until you refer our Spot and Stain Removal Solutions.
• Upholstery Cushion: If there is an access zipper, open and place a towel between the fabric and the cushion. Push down on the exterior towel to increase the absorption.
• You now have time to refer to our Spot and Stain Removal Solutions.

The keys to successful urine removal are extraction, followed by sanitizing the damaged area, not pouring chemicals on your upholstery.

For additional assistance and information about stain removal, please refer to our education center: Carpet and Floor 101, or follow our service plan.

Our Service Plan is designed to:

• Remove confusion by arranging an in-home inspection to locate the source and extent of the damage. Locating the source and extent of damage is crucial to removing urine and odor. We have special equipment and experience to find the source.
• Provide a written plan, pricing, and service guarantees that remove the urine and odor.
• Schedule timely service that minimizes disruption to your busy day.

Pet accidents are usually a surprise. Don’t make the accident worse and more costly. If too many products and advice have you confused, let our team of professionals help.

Stop!! Are you creating a chemical dump site in your home?

Urine is a health risk that can permanently stain and create noxious odors. Carpet is not made to have chemical solutions saturate pet urine, so you’ll drive it deeper into the pad and sub-floor. The key to successful urine removal is extraction, followed by sanitizing the damaged area. If too many products and advice have you confused, Let Us Help You.

Promptly, do the following:

• Take paper towels, or a white cotton towel and thoroughly blot the spill. Change to dry towels until you have absorbed the moisture. Step on the towel to increase its absorption. Do not scrub. Do not pour cleaning products or absorbent powders, until you refer to our Spot and Stain Removal Solutions.
• You now have time to refer to our Spot and Stain Removal Solutions and plan your next steps. A key to successful urine removal is extraction and sanitizing, not pouring chemicals into your carpet.

For additional assistance and information about stain removal, please refer to our education center: Carpet and Floor 101 or follow our service plan.

Our Service Plan is designed to:

• Remove confusion by arranging an in-home inspection to locate the source and extent of urine or odor damage. Locating the source and extent of damage is crucial to removing the problem. We have special equipment and experience to find the source.
• Provide a written plan, pricing, and service guarantees to remove the urine and odor.
• Schedule timely service that minimizes disruption to your busy day.

Pet accidents are usually a surprise. Don’t make the accident worse and more costly. If too many products and advice have you confused, let our team of professionals help.

Even with the most diligent maintenance program, such as protecting hardwood floors with walk-off mats, area rugs, and runners, the top surface will eventually wear and impact its appearance. This is most common in the kitchen area, in front of the oven, stovetop, sink, dishwasher, and refrigerator. It’s also common at the main and patio door entries.

Diablo Carpet and Floor Restoration has the special equipment, experience, and supplies to correct wear issues and spot damage before it requires a complete sand and refinish process. We can help retain the beauty of your hardwood floors.

Moisture can damage the coloring and appearance of wood floors. Plants, tree water, a minor flood from the dishwasher, a toilet miss, and even pet urine can damage the appearance of your floors. It doesn’t matter if the flooring is laminate, engineered, or solid hardwood, moisture-related damage is common with hard floors.

In many cases, this damage can be repaired without major replacement or a complete sand and refinish process. Diablo Carpet & Floor Restoration has the experience, technical knowledge, and supplies to correct moisture stains before they require a more expensive process.

Restore the beauty of your hardwood floors. Maintaining wood floors was not meant to be a backbreaking or confusing chore that takes time away from the activities you enjoy.

Today’s popular wood surfaces have an open grain appearance. It looks beautiful but has its own unique maintenance challenges. The challenge is removing dirt, dust, and other spills from the open grain. An application of cleaning solution can turn the soil to mud, infusing it into the grain. DCFR has the experience you need to get successful results.

There is no substitute for protecting your hardwood floors, especially when you or a contractor undertake a home improvement project. Dirt, dust, accidental spills, or paint overspray can easily imbed in the wood grain and seams. The challenge is removing this debris from the open grain. Applications of a wet solution can infuse it more deeply into the grain or seams.

Clean up is equally risky. You protect the floor but when you’re cleaning up you forget to vacuum or remove dust before picking up the drop cloths. Worse, you try to clean the dust with a wet product.

Each situation can cause permanent damage. Fortunately, Diablo Carpet and Floor Restoration has the experience, knowledge, equipment, and supplies to correct many of these accidents.

Our Service Plan is designed to:

• Remove confusion by inspecting and selecting the best method of cleaning to deliver reliable results that remove dirt and stains. We restore the beauty of your wood floors with a deep cleaning system that includes scratch repair.
• Provide a written plan, pricing, and service guarantees that ensure cleaner, healthier results. There’s no need to vacate your home. Furniture can be placed immediately. Low VOC’s and no harsh chemicals. Green-Guard children safe and certified.
• Schedule timely service that minimizes disruption to your busy day.
• Leave you with a maintenance plan that saves time and the expense of preserving the beauty of your wood flooring.

Maintaining wood floors wasn’t meant to be a backbreaking or confusing chore that takes time away from activities you enjoy.

Over time, something is likely to dent or scratch your hardwood floors. It might be moving a chair or a barstool that lost its felt pad protector, accidentally dropping an object, or worse, pets or children scratching the top finish with a sharp object. In most cases, scratches are repairable with a color match and minor resurfacing. The results are amazing. The best time to have minor repairs is when you schedule a deep cleaning.

Diablo Carpet and Floor Restoration has the special equipment, experience, technical knowledge, and supplies to correct these minor appearance issues.  Let Us Help You retain the beauty of your hardwood floors.

Attention to Detail! Here are three other conditions to help extend the life of your carpet:

Remodeling a kitchen, bathroom, hallway or foyer with new flooring can present the need to adjust or repair the transition from carpet to stone, tile, gardwood, or luxury vinyl flooring.

Pets can find seams and claw them. It’s not unusual that this damage is found at the doorway from the hall to a bedroom.

Wear. As carpet ages, the high-traffic transitions from, say a family room carpet to stone or tile can deteriorate, delaminate, or pull back and leave a gap in the transition.

Let Us Help You restore the beauty of your carpet and have the perfect home of your dreams.

Carpet Fibers can be Restored!

Eventually, carpet fibers will be damaged, and usually the damage stands out. It catches our attention. Stains, bleach, sun-fade, burns, pet claws, snags and age can impact your carpet’s appearance. Even a home remodeling can require small carpet repairs. Diablo Carpet & Floor Restoration has the skills and experience to cost-effectively restore carpet fiber damage.

Our Service Plan is designed to:

• Remove confusion by selecting the most cost-effective approach for repairing damaged fibers.
• Provide a written plan, pricing, and service guarantees that restore the damaged fibers and ensure lasting results.
• Schedule timely service that minimizes disruption to your busy day.

Why wait? Restore the beauty of your carpet by removing those imperfections.

Are you carpet surfing? Carpet ripples or waves are hazardous to your safety.

There are several reasons carpet ripples appear. The cause can range from the carpet’s age to poor installation. A physical inspection is required to develop the best plan for solving the issue.

Our Service Plan is designed to:

• Remove confusion and determine the best approach to remove the ripples. A physical inspection helps determine what must be done to provide you with the best results.
• Provide a written plan, pricing, and service guarantees that deliver a safe, clean, and healthy carpet with lasting results.
• Schedule timely service that minimizes disruption to your busy day.

Let’s remove the ripples before someone accidentally takes a dive and injures themself.

Stains: The surface of stone can be etched or stained. It’s a porous material that absorbs dyes or chemicals. Yes, some stones are denser, like granites, while others, such as marble, are more absorbent. Even dense stone can be etched by acid-based solutions, like vinegar or wine, or highly alkaline solutions, such as strong cleaning chemicals, and urine. No, the sealant will not permanently protect these surfaces. Like all “protectants” they offer limited protection that gradually wears off. Although the same can be said of grout. Many grouts are cementitious. This is not the case with porcelain or ceramic tiles.

Scratches: The top surface of natural stones can become scratched or pitted. But if periodically cleaned and polished, the pitting can be repaired, and scratches removed.

Grout repairs: Grout provides protection to the edge of stone and tiles, but it has little to no structural value. Grout can be damaged, come loose, or even crack with normal use. Floors flex and shift, causing grout to dislodge. Today, grout can be replaced and color matched without having to mix large quantities of the product. Colored grout is premixed in caulking tubes. The best time to have this work done is when you schedule the stone or tile to be cleaned and sealed.

The surface of stone can be etched or stained. It’s a porous material that absorbs dyes or chemicals. Yes, some stones are denser, like granites, while others, such as marble, are more absorbent. Even dense stone can be etched by acid-based solutions, like vinegar or wine, or highly alkaline solutions. For example, strong cleaning chemicals or urine. No, the sealant will not permanently protect these surfaces. Like all “protectant” they offer limited protection and gradually wear off. Although, the same can be said of grout. Many grouts are cementitious. This is not the case with porcelain or ceramic tiles.

The top surface of natural stones can become scratched or pitted. But if periodically cleaned and polished, the pitting can be repaired and scratches removed.

Grout provides protection to the edge of stones and tiles, but it has little to no structural value. Grout can be damaged, come loose, or even crack through normal use. Floors flex and shift, causing grout to dislodge. Today grout can be replaced and color matched without having to mix large quantities of the product. Colored grout is premixed in caulking tubes. The best time to have this work done is when you have stones or tiles cleaned and sealed.